Tekmetric, the all-in-one platform used by more than 15,000 auto repair shops nationwide, launched the Tekmetric Shop Index, a free benchmarking tool that gives shop owners instant visibility into how their performance compares to top shops across the country, or in their own state. No account is required.
The Tekmetric Shop Index measures the four metrics that drive shop profitability: average repair order (ARO), car count, parts margin and effective labor rate. Shop owners enter their numbers and instantly see how they measure up against thousands of real shops on the Tekmetric platform. Results are anonymous, private and free.
Because Tekmetric serves more than 15,000 shops, the company has a unique vantage point into the performance patterns and growth strategies of high-performing shops across the industry. The Tekmetric Shop Index makes that perspective available to every shop in the country, not just Tekmetric customers.
“You can’t improve what you’re not measuring,” said Sunil Patel, founder and CEO of Tekmetric. “As a former shop owner, I know firsthand how hard it is to make decisions without real industry data to compare against. The Tekmetric Shop Index changes that — giving every shop owner honest, real-world benchmarks so they can see exactly where they stand, spot their biggest opportunities and take the next step toward better results.”
The Tekmetric Shop Index tracks four key performance indicators proven to drive auto repair profitability:
- Average Repair Order (ARO): The average dollar value per repair order, the most direct indicator of revenue per vehicle and one of the clearest levers for improving profitability.
- Car Count: The number of vehicles serviced in a given period. Combined with ARO, car count determines total revenue capacity.
- Parts Margin: The percentage markup applied to parts. Unprotected parts margins are among the most common sources of profit loss in independent shops.
- Effective Labor Rate: The actual revenue generated per labor hour billed. The gap between a shop’s posted and effective labor rate points directly to opportunity.
Shop owners can filter results by state to benchmark against top shops in their own market, or nationally.
The Tekmetric Shop Index draws on aggregated, anonymized performance data from thousands of shops on the platform, giving any shop owner a clear view of what the best shops in the country are doing and exactly how they measure up. Tekmetric customers can benchmark against peers running the same workflows; shops not yet on Tekmetric get an honest look at how they stack up against top performers and a clear picture of where to focus.
