
America’s Group has acquired AuctionVcommerce, an innovative technology platform that is setting new standards in the auto auction landscape.With this acquisition, America’s Auto Auction is set to integrate AVC’s platform to enhance operations and provide a streamlined auction experience for its dealer network. This integration will enable dealers to access a myriad of auction tools and services conveniently and efficiently.
AuctionVcommerce is an all-in-one platform created to transform how dealers interact with auctions. Designed as a centralized hub, it connects dealers to multiple auction platforms, offering a suite of features that simplify the checkout process, relaying payment options, tracking service status, and facilitating dealer requests for reports and gate passes. Beyond simplifying processes, AVC elevates the consignment experience, delivers seamless access to key industry resources and tools, and provides dealers the same exceptional service and support they would receive in person.
Kelly Bianchi, President of AuctionVcommerce, discussed the advantages of the acquisition, stating, “AuctionVcommerce was established to empower independent auctions to compete effectively in the digital space. This acquisition strengthens our foundation, enabling us to enhance current initiatives and broaden our vision. Ultimately, our aim is to provide dealers with a more seamless and efficient experience.”
Chuck Tapp, CEO of America’s Auto Auction, views this acquisition as a significant move towards enhancing their services to customers. He commented, “With AVC’s platform, we’re equipping our customers with the tools they need to operate more efficiently and effectively. It’s now easier for us to meet the customer’s needs in today’s fast-paced auction industry.”
The new and revamped NAAA Safety Training Program is live and available. The 10 new real-life video courses are now posted. As a reminder, these courses are replacing the 12 animated courses. Individuals will still need to take a test following each course in order to pass.
There is a course titled “Driver & Lot Safety” tailored to drivers. Certificates for individuals will still be provided as part of the program, however NAAA will no longer issue certificates on an auction-wide basis.
Along with the 10 new real-life video courses, NAAA is also launching 5 new job-specific video courses that you can assign on a case-by-case basis to your employees depending upon the nature of their jobs and responsibilities. Individuals will receive a certificate for each job-specific video course that they pass.
For member auctions that need to use an offline training program to train multiple employees at once in a classroom setting, NAAA has created a webpage that includes the videos as well as a downloadable testing document and completion certificate.
America’s Group, encompassing America’s Auto Auction and AXLE Funding, has appointed industry veteran Jason Ferreri as chief revenue officer. This strategic addition underscores the company’s dedication to driving innovation and growth in the automotive remarketing industry.
“Jason’s deep knowledge of automotive remarketing and his proven ability to drive transformation make him an exceptional fit for our executive team,” said Chuck Tapp, CEO of America’s Auto Auction. “I’ve known Jason for years, and I’m excited to have him join us. His expertise in creating customer-focused solutions and driving growth will be a huge asset in helping us stay ahead of market trends and deliver even more value to our customers. We’re looking forward to working with him as we continue to innovate and grow.”
As CRO, Ferreri will lead the company’s revenue-focused initiatives, overseeing sales, marketing, customer solutions, and digital services. Collaborating with America’s Group’s experienced leaders, he will play a pivotal role in serving customers and advancing the company’s growth objectives.
Ferreri has more than 25 years of experience in the automotive remarketing industry, serving in leadership roles at OPENLANE, ADESA, Mercedes-Benz Financial, and Chase Automotive. Ferreri has served on the boards of the Auto Auctions Services Corporation and the Automotive Remarketing Alliance. He has also contributed to multiple committees within the National Auto Auction Association (NAAA), demonstrating his commitment to the remarketing industry.
“I’m honored to join America’s Auto Auction at this exciting time in the industry,” said Ferreri. “With the remarketing landscape evolving rapidly, I’m eager to apply my experience to help the company build on its legacy of excellence and expand our offerings to meet the ever-growing needs of our customers.”
McConkey Auction Group announces the opening of DAA Portland, with its first auction slated for 10 a.m. (PT) on Thursday, Dec. 19. Featuring 700 vehicles in its inaugural event, DAA Portland’s physical auction will deliver MAG’s signature services and dealer-focused values to the regional dealer community, complementing its MAG Now digital auction in Oregon.
Located near the heart of The Rose City, DAA Portland underscores MAG’s commitment to supporting the dealer communities of the Pacific Northwest. “Portland is a natural fit for McConkey Auction Group’s growth strategy,” said Mike Stockton, general manager of DAA Portland. “We’re excited to bring our expertise, values, and services to Portland dealers, helping them thrive in today’s competitive market.”
Since its inception, MAG has operated with a single mission: to deliver exceptional auction services to dealers, fostering a community built on integrity, excellence, professionalism, and fun.
“The opening of DAA Portland reflects our commitment to growing with our dealer partners and delivering the best auction experience possible,” said Bob McConkey, president of McConkey Auction Group. “Our deep commitment to the Portland market further expands our ability to completely serve the customers who call the Great Pacific Northwest their home. With auctions in Spokane and Seattle and facilities in Medford and Anchorage, Portland further solidifies our commitment to the Pacific Northwest market.”
Local dealers have expressed enthusiasm about MAG’s arrival in Portland: “I’ve bought and sold vehicles with MAG for a long time. Their level of customer service and professionalism sets the bar,” said Chris Walls, owner of Synergize Auto. “I can’t wait to see what they’ll build in Portland!”
MAG plans a Grand Opening event in February, which promises to celebrate the company’s entry into the Portland market and showcase its signature approach to auctions.
"Wholesale values gave back a little bit of the strength we saw earlier in the month but depreciated less than what we normally see in November,” said Jeremy Robb, senior director of Economic and Industry Insights at Cox Automotive. “The Thanksgiving holiday usually slows down the market, and it did this year, although it was very late in the month from a timing perspective. This slowdown caused a slightly sharper decline in values at month-end than usual. However, tight supply in wholesale and retail markets will support healthy dealer demand through the final month of the year.”
In November, Manheim Market Report (MMR) values saw weekly decreases every week, with larger declines seen in the last two weeks of the month. Over the last four weeks, the Three-Year-Old Index decreased an aggregate of 0.9%, including a drop of 0.3% in each of the last two weeks of the month. Those same four weeks delivered an average decrease of 1.2% between 2014 and 2019, indicating depreciation trends were less than typical, especially earlier in the month.
The average daily sales conversion rate fell to 55.6%, a decline of one point against last month yet much higher than we normally see at this time of year. For comparison, the daily sales conversion rate averaged 50.7% in November over the last three years. November typically shows a lower conversion rate due to the impact of the Thanksgiving holiday.
Dale Pollak, executive vice president and the founder of vAuto, will leave the company at the end of 2025. Throughout next year, Pollak will focus on transitioning key customer relationships, as well as continue his National Automobile Dealers Association (NADA) teachings. Pollak will also represent Cox Automotive at the NADA Show in January, his 56th convention, where he’ll release his seventh book, “Invested: The New Science, Strategy & System of Used Vehicle Investment Management.”
Pollak has been an icon in the automotive industry for nearly 50 years. He founded vAuto 20 years ago and has been the driving force behind Cox Automotive’s inventory management business since Cox Automotive acquired vAuto in 2010. Known for his visionary leadership, Pollak has created tremendous value for dealers and remains a preeminent thought leader in inventory management and the dealership business. His unique blend of futurism, technological acumen, and tactical genius has made a singular impact on Cox Automotive, its customers, and the entire automotive industry.
Steve Rowley, president of Cox Automotive, expressed his gratitude for Pollak’s dedication and contributions: “Dale has poured himself into our company, our customers, and everything automotive for most of his life. We are very grateful for his unwavering commitment and look forward to celebrating his incredible career and many contributions next year.”
Wholesale used-vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) increased 1.6% from October in the first 15 days of November. The mid-month Manheim Used Vehicle Value Index increased to 206.1 and is now showing a gain of 0.5% from the full month of November 2023.
The seasonal adjustment amplified the results for the month, as the seasonal factor moved much closer to the long-term average for the month of November. The non-adjusted price change in the first half of November rose 0.2% compared to October, and the unadjusted price was down only 0.6% year over year.
Typically, the average move for the month of November is a decrease of four-tenths of a point for seasonally adjusted values, highlighting that this mid-month change shows much less depreciation than usual.
“Supply for both wholesale and retail used-vehicle markets has continued to decline over the last month,” said Jeremy Robb, senior director of Economic and Insights at Cox Automotive. “With sales conversion moving higher for six weeks in a row, it’s not surprising to see strength in wholesale prices in early November. Typically, November shows relatively small declines in values month to month; but so far, we’ve seen prices increase for both seasonally adjusted values as well as non-seasonally adjusted prices. Retail used-vehicle sales have increased for five consecutive weeks as well, and that should keep dealer demand for wholesale units elevated in coming weeks.”
Black Book’s Market Update shows the market continues to follow typical seasonal depreciation patterns, with an overall decline of -0.51%, aligning closely with the pre-pandemic average depreciation rate of -0.53%. Last week, while auction inventory increased, conversion rates decreased to an average of 57%, compared to the consistent 58% seen in recent weeks.
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Black Book on Nov. 7 released its Used Vehicle Retention Index for Sept. 2024. The seasonally adjusted Index increased 0.5% (0.8 points) to 147.1 from September 2024 (146.3), which is 8.7% below where it was at the same time in 2023
“Activity in the auction lanes in October was strong, with conversion rates consistently in the high fifty percent range with the larger independent buyers actively engaging in the bidding and securing a fair amount of inventory,” said Laura Wehunt, vice president, data and analytics. “As for valuation trends, the overall market reported consistent declines throughout the month that were on par with traditional October depreciation rates. As we move into November, the industry is closely monitoring the presidential election outcome and the possible effects on demand for new and used vehicles.”
Ryan Clark, president of ServNet, has announced that Central Arkansas Auto Auction, located in Beebe, Arkansas, has joined the premier group of independently owned auctions, ServNet Auction Group.
“We’re so thrilled to have Central Arkansas join ServNet. Cole and his team are active and forward-thinking members of the independent auction community and will be an asset to ServNet. Furthermore, as a third-generation family business, I know they share the values we at ServNet hold. We look forward to the continued growth of their new facility as it comes online, and we’re glad they’re now part of the ServNet Family.” Central Arkansas Auto Auction remarkets roughly 550 units per week in five lanes, comprising of dealer's trades and institutional units.
Owner Cole Hooten looks forward to their new eight-lane facility opening in June 2025.
The leadership at Central Arkansas Auto Auction (CAAA) is proud of its legacy of success. “Key components that have led to the success of our auctions are the grit and integrity displayed throughout the history of our business,” said Hooten. “The leadership at CAAA has been a great example to the team of what it means to come together and help in every way, no matter title, position, or department. Our motto is Outstanding service starts with outstanding people.”
A critical component of the auction’s rhythm is their dedication to first-class service. “Our service includes pre- and post-sale inspections, details, condition reports, title processing, and transportation,” said Hooten. “We offer several avenues to remarket vehicles, including live in- lane, online, and platform selling. We offer full mechanic reconditioning, including paint and body. We have a full-detail shop that offers several levels of detail, including De-Identifying vehicles.”
With their proven dedication to success and excellence, the auction looks forward to joining a group of auctions with similar goals and aspirations. “ServNet has a long-standing reputation for quality independent auctions,” said Hooten. “We believe that unifying with other quality auctions nationwide allows us to continue to grow and be innovators, not only in our own market area but the whole industry.”
ServNet is a national auto auction network, focused on building cooperative business relationships and accelerating the value of dealer-only auctions using the most up-to-date services and technology. Since 1988, ServNet member auctions have been working together to provide the full range of remarketing services, including the best auctioneers, inspections, reconditioning, transportation assistance, and inventory financing.
Ahead of the upcoming BHPH Dealer Forum, John Dismukes of the NIADA joined Mississippi IADA Executive Director Dianne Perry Dunlap at a recent auction at Manheim New Orleans.
Dismukes invited dealers to the BHPH Dealer Forum next month at the New Orleans Marriott and wished them good luck at the sale.
The BHPH Dealer Forum will feature dealer-centric education. The centerpiece will be the dealer-led roundtables moderated by some of the top BHPH operators in the nation. There will also be deep-dive workshops on developing a business plan, sales and inventory management. Dealers will also lead education sessions and take part in several panels on topics in the BHPH sector. Register at niada.com/bhphdealerforum.
Hosts Heather Narcisse of Manheim New Orleans and Chelsey Reeves, senior client solutions executive with Cox Automotive, allowed NIADA to set up an information table by lane one. Dealers were able to engage with the Mississippi IADA and the NIADA. Topics included buying inventory with greater profit margins, the benefits of being an association member, and the BHPH Dealer Forum.
Several dealers renewed their NIADA memberships by rejoining the Mississippi IADA and gathered more information regarding the programs offered by the NIADA such as 20 Groups.
The auction concluded after several hours of auction action featuring vehicles from frontline ready SUVs to red-light-flagged compact cars that need a little TLC when they get to the shop.
Tommy Rogers has been elected vice president of the National Auto Auction Association for the 2024-2025 term. He was elected during an all-member meeting at the 2024 NAAA World Remarketing Convention in Orlando.
Rogers is an auto auction veteran with more than 28 years in the industry. He joined BSC America in 2016 where he currently serves as general manager of Bel Air Auto Auction’s Specialty Sale along with having executive oversight of Tallahassee Auto Auction. The Specialty Sale focuses on specialty, truck and equipment, and salvage vehicles.
Prior to joining BSC America, Rogers worked at Carolina Auto Auction in Anderson, South Carolina for 20 years serving as general manager.
Rogers has been engaged with NAAA throughout his career. He held various positions with NAAA’s Southern Chapter including treasurer, president, and chairman. Rogers currently serves on the Eastern Chapter Board of Directors, is co-chair of the NAAA Auction Standards Committee, and is a member of NAAA’s Membership Committee and Safety and Security Committee. Additionally, Rogers serves on the Automotive Remarketing Alliance (ARA) Industry Advancement Committee.
As vice president, Rogers will serve on NAAA’s Executive Committee and begins a three-year progression which will lead to serving as NAAA President-Elect for 2025-2026 and NAAA President for the 2026-2027 term.
America’s Group, including America’s Auto Auction and AXLE Funding, announced the promotion of Joe Phelps to general manager of America’s Auto Auction Richmond
With over 25 years of experience in the auction industry, Joe began his career as a vehicle detailer in the recon shop. Since then, he has taken on a variety of roles across multiple departments, including condition reports, lot operations, office management, and corporate operations. His broad experience at both the local and national levels make him exceptionally qualified to lead the Richmond location.
“I’ve spent nearly three decades in this industry, and it’s been incredible to witness all the changes and growth over the years,” said Phelps. “Starting at a young age and working in nearly every department has given me a deep understanding of the auction business. I’m honored to step into the role of general manager and am committed to upholding our high standards of service while helping our team grow.”
“Joe’s promotion is a tremendous asset to our Richmond team,” said Brian Thomas, Senior Regional Vice President. “His in-depth knowledge of every aspect of the auction industry makes him the perfect fit for this role. We’re confident that Joe’s leadership and experience will continue to drive Richmond toward even greater success.”
After four weeks of stability, the market shifted toward typical seasonal expectations with a decline of -0.17%, according to a Sept. 24 report from Black Book Market Insights.
Despite last week’s drop, the rate of decline remains smaller than usual for this time of year, as pre-COVID, this same week averaged a drop of roughly a quarter percent in valuations.
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