Tech News

AutoAlert has added two new customer-centric solutions to round out its customer experience management (CXM) platform: volume targeting and recall management. The AI-driven platform unifies complex customer data from siloed…
With more and more clients choosing digital channels for a more personalized experience and one-stop access to anytime and anywhere solutions, Manheim created the all-new Manheim.com—the ultimate digital gateway to…
More than 257 million vehicles have now been processed through the Vehicle Recall Search Service (VRSS), a tool aimed at creating greater consumer awareness of auto recalls. The VRSS is…
Reynolds and Reynolds, a provider of automotive dealership software, documents, and professional services, acquired GoMoto, a provider in kiosk technology for the service lane that provides streamlined, self-led customer check-in…
More than half of car buyers and 60 percent of auto service customers said social media and review sites were more helpful than a dealer website in selecting a dealership.…
 ACV Auctions Inc., a dealer-to-dealer, online automotive marketplace, unveiled some recent innovations at NADA. Through the recent acquisition of TrueFrame, ACV now offers a retail inspection product, the True360 Report.…
ReconVelocity, an auto industry reconditioning software provider, has been selected by Sonic Automotive to install its full suite of products across 100 dealerships representing 25 brands. ReconVelocity automates the reconditioning…
AutoNation, Inc. and Automatic Labs, Inc., a SiriusXM company, are expanding the AutoNation Connected Car Program to additional markets. The AutoNation Connected Car Program is powered by Automatic’s in-vehicle adapter…
Rapid Recon, the creator of time-to-line (T2L) vehicle reconditioning solutions, reported that dealerships using its safety recall management application had generated an additional $16 million in recall-related service repair revenue.…

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