According to the J.D. Power 2025 U.S. OEM EV App Report, EV app usage continues to climb, though satisfaction is still held back by connectivity issues, remote command speed and inconsistent feature performance. These usability gaps contrast sharply with rising expectations, as more EV owners are expecting quick and integrated app functionality each time they drive.

Tesla (864) ranks highest overall and among premium manufacturer EV vehicle mobile apps. Mercedes-Benz (839) ranks second and My BMW (833) ranks third.

MyHyundai with Bluelink ranks highest among mass market manufacturer EV mobile apps with a score of 820 (on a 1,000-point scale). Kia Access (808) ranks second and MINI (797) ranks third.

The U.S. OEM EV App Report, now in its fifth year, gauges EV owners’ experience with their brand’s mobile app. Insights are derived from surveying EV owners and an assessment of the most relevant EV mobile apps. Results are based on a standardized assessment approach relying on more than 350 best practices for vehicle apps that include more than 70 EV-specific attributes.

The report includes apps from the top 28 award-eligible brands that sell EVs in the United States; 10 profiled EV brands in China; and eight profiled EV brands in Europe. Brands from China and Europe are included in this report given their expanding presence in the EV marketplace. Additionally, 1,966 EV owners in the United States were surveyed in March-April 2025 to gather insights on app usage; feature desirability; and app overall execution for the 2025 report.

“EV owners are telling J.D. Power exactly what they need: reliable performance and connectivity to interact with their vehicles,” said Violet Allmandinger, mobile apps lead at J.D. Power. “Top-performing apps deliver fast, consistent remote controls and have desired features. However, most other apps are still closing that gap.”