DriveCentric, a provider of AI-powered CRM and customer engagement solutions for automotive dealerships, announced a strategic integration with AutoFi, a pioneer in digital retailing and finance innovation. This collaboration brings the augmented intelligence capabilities of DriveCentric’s CRM directly into AutoFi’s end-to-end commerce platform – all with one shared mission: to simplify and personalize the car-buying experience through smarter, faster communication.

“This integration is another example of how DriveCentric is helping dealers simplify their tech stack while improving the customer experience,” said Philip Fusz, president at DriveCentric. “We’re proud to partner with companies like AutoFi that share our vision for delivering modern, transparent, and efficient retail solutions.”

With this integration, dealers using DriveCentric and AutoFi can now experience a more connected workflow between sales and finance teams:

• Seamless Customer Lookup: Sales teams can search for existing customers in DriveCentric CRM by name, email, or phone number – directly within AutoFi.
• One-Click Profile Import: Dealers can import customer details into AutoFi with a single click, automatically populating the profile with vehicles of interest and trade-in information (if available).

Additionally, DriveCentric and AutoFi will add value to the new integration through improved workflows, streamlined follow-up, and ensuring no opportunity slips through the cracks.

“AutoFi and DriveCentric share the same passion for innovative and streamlined solutions that improve the experience for dealers and customers,” said Kevin Singerman, CEO and Co-Founder of AutoFi. “Our mutual dealer partners asked for a way to make it easier for their team members, and with this connection we are doing just that.”