Solutions by Text (SBT), a developer of next-gen compliant-first conversational commerce solutions, was recently named winner of the 2025 FinTech Breakthrough Awards’ “Best Payment Facilitator Solution.” SBT was recognized for its industry-leading FinText text and payments platform, promising a cutting-edge solution for the consumer finance industry. 

SBT transforms how consumers interact with companies through a graphically-rich, interactive, and highly secure text solution. Powered by SBT, consumer finance organizations are having good conversations that pay off. They can engage with their customers directly in their messages with text and images like those of the best websites and apps. 

For customers who prefer texting over email, SBT harnesses this preference by creating a better bill pay experience for both customers and financial institutions alike. By focusing on compliance as well as convenience, SBT’s FinText platform streamlines the entire experience, from sending payment reminders to initiating and authorizing payments—all directly within a text message.

With FinText, SBT serves over 800 customers in the consumer finance industry, including banks, credit unions, auto finance companies, and credit card issuers, with a seamless and optimized experience for compliance-first messaging and integrated text payments. 

“With SBT, consumer finance organizations get real results,” said Solutions By Text CEO, David Baxter. “Financial institutions no longer need to rely on low-yield communication methods such as phone calls, mail, emails, and apps to build customer relationships. Instead, our platform provides the most immediate, accessible, and effective channel to connect and drive response. Because, at the end of the day, good conversations pay off.”