Ford Motor Company on Sept. 12 announced that Ted Cannis, CEO, Ford Pro and Ford Customer Service Division, has elected to retire at the end of this month after an accomplished 35-year career with the company.

Cannis has led Ford Pro since its formation in 2021 and helped build it into a high-growth, high-margin business with deep competitive moats, as well as a vital productivity accelerator for millions of commercial customers. Since 2023, Cannis also has led Ford Customer Service Division or FCSD, which handles global parts, services, accessories and vehicle customization for Ford dealers and customers worldwide.

“Ted’s energy and passion for customers has been instrumental in building Ford Pro into a business that’s tracking towards $70 billion in revenue this year – a Fortune 100-size company in its own right,” said Jim Farley, Ford president and CEO. “Ford Pro has the widest and most flexible commercial vehicle lineup, an industry-leading service network including our dealerships and upfitter partnerships, and a sharp focus on lowering the total cost of ownership and increasing uptime for customers. Ford Pro is now poised to become a true, technology-driven growth business – evidenced by the 600,000 paid subscriptions in the second quarter – and a greater competitive advantage for Ford and our customers.”

Farley added that FCSD is another Ford stronghold with a prime opportunity to transform for growth by going after an estimated $100 billion-plus profit pool for maintenance, repair, parts, and other services that currently escapes the dealer network.

Ford said Andrew Frick, president of Ford Blue, also will lead Ford Pro on interim basis until the company announces a new leader. Daniel Justo is appointed vice president, FCSD, and a company officer, effective Oct. 1. Justo is currently chief financial officer, Ford Blue, and was previously president, Ford South America. In his new role leading FCSD globally, he will report to Frick.