Dominion DMS Integrates with Affinitiv XRM

By Staff Writer January 15, 2023

Dominion DMS has integrated with Affinitiv XRM, a fully integrated CRM powerhouse built by dealers for dealers that is now accessible from within VUE DMS.

From Direct Desk inside of VUE DMS, dealers can view incentives and factory programs based on vehicle selection and customer credit history, adjust customer payment options with retail, lease, and balloon deals, and cut deal times in half with electronic paperwork.

Another feature is Showroom Control, which will allow dealers to stay on top of all showroom activity in real-time, empower a team with a single user-friendly screen, and prevent costly errors by monitoring every step of the sales process.

“Our mission at Affinitiv is to drive the next generation of customer experience,” said Russ Beckenstein, President of Affinitiv XRM. “We’re very pleased that our integration with Dominion DMS will help dealers to achieve this level of customer satisfaction.”

Using their mobile-friendly app, dealers can connect to XRM through VUE DMS. This app will let customers manage customer data and interactions wirelessly, accelerate deal processing with available license plate and driver’s license scanning, be able to monitor internet leads in real time, and complete follow-up tasks wirelessly.

“Dominion’s drive to partner with companies like Affinitiv is one of the main reasons dealerships are moving to Dominion DMS,” Arlene Clements, vice president of business development, Dominion DMS. “Our mission is to give you everything you want in a DMS.” 

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Last modified on Sunday, 15 January 2023 12:35