J.D. Power Launches New System

By Staff Writer November 22, 2022

J.D. Power has unveiled Modern Retailing as an MRaaS to help the auto industry adapt to rapidly changing consumer preferences and trends. The new system, which will offer J.D. Power advanced software, data and predictive analytics solutions in a modular, on-demand model, will enable the automotive industry to customize and scale their service offerings based on their specific needs.

MRaaS will bring together the full spectrum of J.D. Power’s industry-leading solutions in a customizable way to power modern retailing. Its on-demand pricing model will allow customers to purchase what they need, whether it be a complete, end-to-end solution or selected modules that fit their specific needs. J.D. Power assets available in the system include VIN descriptions, inventory data, valuation data, vehicle images, digital retailing services (including F&I menu) and car ratings data.

“Consumer preferences for car shopping and purchasing are evolving rapidly and OEMs, dealers, marketplaces and F&I providers need to adapt if they want to thrive,” said Dave Habiger, president and CEO of J.D. Power. “We have the solutions the industry needs to modernize everything from customer-facing digital sales to back-end analytics and forecasting, and we’re now making it more flexible and accessible than ever.”

The new MRaaS area will be led by Phillip Battista, president of dealership technologies and the newly appointed head of modern retailing at J.D. Power.

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Last modified on Tuesday, 29 November 2022 13:50