TCC Partners with AutoAp

By Staff Writer August 03, 2022

Total Customer Connect and AutoAp Inc. jointly announced a partnership for AutoAp to provide VIN-specific recall information to augment TCC’s dealership service marketing and technology offerings.

AutoAp provides the industry’s most accurate and timely vehicle safety recall information both directly to dealerships through its suite of recall management services and to dealer service providers to power their solutions and services.

TCC delivers a full suite of marketing and software services that help dealerships provide a premium customer experience while generating additional revenue. Timely identification of safety recalls is an important part of the spectrum of its services.

According to AutoAp research, more than 20 percent of all vehicles on the road have at least one open safety recall. For many safety recalls, there are delays between the manufacturer’s announcement and posting on National Highway Transportation Safety Administration information sources. Because of these timing delays and error rates, dealers are often unaware that vehicles on their lots have open safety recalls and could unknowingly sell a vehicle with an open recall.

Many AutoAp dealers reduce the recall open rates in their inventory by 83% compared to industry averages.

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Last modified on Monday, 08 August 2022 09:48