Recall Service Tops 1 Billion Checks

By Staff Writer October 07, 2021

More than 1 billion vehicle checks for unfixed safety recalls have been processed through the Vehicle Recall Search Service (VRSS), the auto industry’s collaboration with Carfax. An increasing number of state governments and businesses have been using VRSS since its March 2018 launch to identify open recalls on thousands of vehicles at one time. The free tool lets users inform consumers when their vehicle has an open recall that needs to be addressed. Consumers can then get the covered repair fixed free of charge.

“This great milestone underscores our growing partnership with the Alliance for Automotive Innovation toward our shared goal of increasing public safety,” said Dick Raines, CEO of Carfax. “For more than two decades, Carfax has never wavered in our commitment to alerting people about open recalls. Combined with the additional recall resources we provide to consumers and Carfax Advantage dealers, our data indicates more recalled cars are getting fixed.”

John Bozzella, president and CEO of the Alliance for Automotive Innovation, said the effort to boost recall competition rates is vital to the industry.

“That’s why we were pleased to join Carfax in working together to advance recall awareness,” he said. “As automakers, we understand the importance of recall notification. And we encourage all eligible entities to use our free batch VIN database. The VRSS is a key component in the extensive efforts individual automakers already make to help inform the public of open recalls.”

Approved users of VRSS include commercial and government entities such as state departments of motor vehicles (DMVs), auto insurers, ride sharing firms, rental car companies, automotive dealers, vehicle fleets, and finance companies.

Today, five states serving nearly 70 million drivers – Texas launched just last month – have registered to use the tool to notify consumers directly that their vehicle has an open recall. California, New York and Texas check for open recalls using the VRSS during the routine vehicle-inspection process. Ohio and Maryland use the service during the vehicle-registration process. To date, these states have identified 11.1 million open recalls for consumers. Overall, more than 39% of vehicles on U.S. roads have been run through the VRSS.

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Last modified on Wednesday, 13 October 2021 17:39