Xtime is unveiling a new Service Tracker feature, helping dealerships close this gap and build greater trust and loyalty by offering customers mobile access to real-time vehicle status updates.

Dealers can now offer their customers the ability to access real-time vehicle service status updates online through a customized URL link provided via email or text message.

This means service advisors can spend less time answering the phone and focus on other tasks at hand, increasing department capacity and improving the customer experience.