Mitchell, Mazda Launch Collision Network

By Staff Writer May 06, 2021

Mitchell and Mazda North American Operations announced the launch of the Mazda Collision Network. The Network reinforces the companies’ commitment to safety and provides Mazda vehicle owners with confidence in the repair of their automobiles. It also offers participating U.S. Mazda dealerships, Multi-Shop Operators (MSOs) and independent repair facilities the opportunity to enhance customer loyalty, improve workflow efficiency and attract new business.

“Our customers are at the heart of everything we do,” said Rob Milne, vice president of aftersales and technical services for Mazda. “Through our collaboration with Mitchell, we can extend the Mazda experience to collision repair—supporting customers at every stage of the vehicle lifecycle, from purchasing a new car to properly restoring it following an accident.”

Participants must meet leading industry standards for business operations, training, tools and equipment. Ongoing, systematic monitoring of each job tracks facilities’ continued compliance with program requirements for safe repair, cycle time and customer satisfaction.

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Last modified on Friday, 07 May 2021 13:03