Dealer.com Adds Review Tool

By Staff Writer November 11, 2020

Dealer.com is launching a new Review Generation solution that makes managing a constant stream of personalized reviews simple for dealership staff and straightforward for the customer.

 “Ratings and reviews are the second-most influential contributor to a solid local SEO strategy, which makes Dealer.com’s Review Generation enhancements an essential component for success and searchability. Ultimately, the constant stream of customer review content can contribute to a stronger local SEO impact, reinforce dealership reputation, and can work to attract new shoppers.” said Erica Danford, head of managed services at Dealer.com.

Review Generation offers dealerships a personalized way to request and collect consumer reviews, elevating the voice-of-the-customer using an always-on SMS-based review growth strategy, such as sending personalized automated or manual SMS text review invitations from your salesperson to the customer as soon as the transaction is complete, so their experience is still top of mind. It also allows dealers to reach customers via text and distribute reviews for both sales and service to Google My Business locations for no additional cost.

Dealers can select what review sites its solicited reviews will appear on and the order in which they are listed.

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Last modified on Monday, 16 November 2020 16:16