Firm Names Most Disabled Features

By Staff Writer July 01, 2020

Erie Insurance commissioned a national survey to  find out which features drivers disable the most and why. The survey, which was limited to drivers whose cars were model year 2016 or later, asked if they had ever turned off or disabled any of 11 features commonly available in newer vehicles.

 (PRNewsfoto/Erie Insurance)
This graphic shows the results of the survey.         (PRNewsfoto/Erie Insurance)

“Drivers said their most common reasons for turning off or disabling features is that they find them annoying or distracting,” said Jon Bloom, vice president of personal auto, Erie Insurance. The two features drivers were most likely to say they disabled were ones designed to enhance their comfort and convenience. The largest percentage of drivers (30 percent) said they had not used adaptive cruise control, which keeps a vehicle a specific distance from the car in front of it by applying the brakes if it gets too close. The most cited reason for not using this feature was “I want to control the vehicle, not have the vehicle control itself.”

The second most disabled feature was lane keeping assist, which helps prevent the car from straying across lane markings by automatically making light braking or minor steering adjustments. Almost a quarter of drivers (23 percent) said they turned off lane keeping assist, and the most cited reason was that they found the feature annoying. One respondent said the feature doesn't work well [because] it hugs the lines too closely and another said it reduces the car's fuel economy.

An analysis by the Insurance Institute for Highway Safety (IIHS) and the Highway Loss Data Institute (HLDI) found that forward collision warning combined with automated emergency braking cuts front-to-rear crashes with injuries by more than half (56 percent). But the Erie Insurance survey found that, of the drivers whose vehicles have these features, 11 percent turn off forward collision warning and 17 percent turn off automated emergency braking.



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Last modified on Wednesday, 01 July 2020 14:16