Dealerware Launches Contactless Service

By Staff Writer June 19, 2020 164
Dealerware's Contactless Contracting Mobile app launches on June 24th Dealerware's Contactless Contracting Mobile app launches on June 24th

Dealerware, a connected car platform for automotive retailers, will launch a new Contactless Contracting feature June 24. All customers will receive the new feature via a software update to Dealerware's Mobile Contracts product.

With Contactless Contracting, dealerships can send loaner vehicle agreements to customers via text message or email. Customers can review the terms of the agreement and sign for the vehicle on their own device, reducing the need for dealership employees and customers to physically share space, share devices or use impractical workarounds to complete paperwork.

Dealereare's contactless contracting app with Mobile Contracts
Dealereare's contactless contracting app with Mobile Contracts

From the service bay to the sales floor, Contactless Contracting enables dealerships to adhere to social distancing guidelines in order to protect the health of both employees and customers. Retailers are empowered to deliver exceptional customer service experiences such as touchless pickup and delivery, and unaccompanied or at-home, extended test drives.

“Automotive retail is changing faster than ever before, and while our primary goal with Contactless Contracting is to address a need for safer, more comfortable customer interactions, we also wanted to equip our customers to meet new consumer expectations for more flexible sales and service experiences,” said Russell Lemmer, president of Dealerware.

The new Contactless Contracting functionality will be a feature within Dealerware's Mobile Contracts product.

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Last modified on Friday, 19 June 2020 19:12

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