Tech Firms Integrate

By Staff Writer May 18, 2020

Two digital car sales platforms, AutoAlert and AutoFi, have teamed up to create an integrated software solution to provide dealerships with the tools needed to streamline and complete customer vehicle sales online. The new remote selling solution launches in June to strengthen the capabilities of dealerships challenged by the unpredictable sales environment of the COVID-19 pandemic.

AutoAlert's CXM (Customer Experience Management) has an AI engine that optimizes complex customer journey data from a myriad of sources to send over five million personalized key-to-key offers every month to qualified buyers from the dealership's database. CXM provides dealers with the opportunity to positively engage and communicate with their sales and service customers while creating the best customer experiences. The robust AutoFi e-commerce platform integrates with a dealer's existing systems through its API and allows vehicle buyers to apply for financing, receive real-time offers from lenders, and select vehicle protection products to finalize a deal digitally, providing almost entirely touchless vehicle sales.

In the new collaborative solution, AutoAlert will integrate AutoFi financing capabilities into its outgoing customer offers so vehicle shoppers can complete the purchase from the safety of their homes – or anywhere else.

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Last modified on Tuesday, 19 May 2020 14:19

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