Auto Tech Tools Integrate

By Staff Writer April 24, 2020

CallSource,  a call management and digital attribution firm, and Vinsolutions, an automotive CRM, announced their enhanced integration to help dealers better understand their phone leads, streamline their processes, and provide more powerful analytics and reporting. 

With this new integration, dealers can view the marketing source of the phone call that provides the dealer context about the call and allows them to prioritize which calls to answer first.

CallSource’s inbound and outbound call tracking and analytics, missed opportunity notifications, result scoring, as well as enhanced reporting inside Connect CRM all combine to improve dealers’ internal workflow by reducing multiple dashboards. Easy-to-use additions such as click-to-call and email notifications will enable dealerships to improve their call-to-appointment ratio and increase their ROI while making it easier on employees.

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Last modified on Monday, 27 April 2020 14:05

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