Santander Announces Initiatives

By Staff Writer March 27, 2020 313

Santander Consumer USA and Chrysler Capital announced several initiatives to support customers and colleagues as the spread of Coronavirus (COVID-19) affects our communities.

“During this unprecedented time, Santander Consumer and Chrysler Capital customers, employees, dealers and partners need our support and the assurance that we will assist them in the days ahead,” said Mahesh Aditya, President and CEO of Santander Consumer USA. “We believe that we have a responsibility to take the steps we are announcing today, and we will continue to work with all our stakeholders as we face the coronavirus together.”

For dealers, the company has partnered with Fiat Chrysler Automobiles to launch new incentive programs including: 90 days to first payment on select FCA models and 0 percent Annual Percentage Rate for 84 months on select 2019/2020 FCA models. The company’s business continuity contingency plans have allowed credit analysts, funders and other essential staff to work remotely, limiting the impact to dealers in the event we are required to close a site. Additional customer support includes expanded payment deferrals, late charge waivers and lease extensions.

The SC leadership team, along with the Santander US leadership team, continues to monitor the situation closely and is following guidance from relevant authorities, including the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and various state and local governments.

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Last modified on Thursday, 02 April 2020 12:53

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