A recently closed Missouri car dealership has been the focus of numerous consumer complaints that claim the business failed to deliver on promises made to customers and left them without vehicle titles after purchases.
The St. Louis-area Better Business Bureau is warning consumers to use caution before dealing with Eric M. Strosnider, the owner of the now-defunct The St. Peters Auto Group in O’Fallon, Mo.,
He previously owned and operated Strosnider Pre-Owned LLC, a used-car store, and Strosnider Enterprises LLC, an auto repair shop, both of which were located in O’Fallon.
Strosnider told BBB he was forced to close St. Peters Auto Group in late May after having problems with a supplier. He told BBB he would attempt to make his customers whole.
Strosnider opened St. Peters Auto Group in May 2015. BBB began to receive complaints about the business late in 2016.
The business failed to respond to 10 complaints and had an “F” rating with BBB, the lowest possible, before closing. The majority of those complaints centered on the business’s failure to issue titles and make good on promises to make repairs to vehicles.