Latest OnLine Editon  Read Here

AG Claims Dealership Sold Unsafe Vehicles

AG Claims Dealership Sold Unsafe Vehicles Featured

A Massachusetts used-car dealership and its owner have been ordered to stop selling unsafe and unreliable vehicles to consumers in an enforcement action filed by the state’s attorney general.
A request for emergency injunctive relief was granted in New Bedford Superior Court against F&R Auto Sales Inc. in Westport and owner Francis Correiro.
The AG’s office sued the dealership and Correiro on Sept. 13 after receiving more than 100 consumer complaints since 2012 about their alleged unfair and deceptive practices, including the routine sale of defective vehicles and the failure to provide proper transactional documents to consumers.
According to the AG’s complaint, F&R Auto and Correiro violated the state consumer protection laws by using unfair and deceptive acts in the sale of used motor vehicles in Massachusetts.
The AG’s Office conducted an investigation into the dealership in cooperation with the Westport Police Department and the Westport Board of Selectmen. During a series of inspections of the dealership in 2015 and 2016, Westport Police found vehicles in decrepit conditions and evidence of shoddy repair work being performed.
They also found piles of documents containing sensitive personal consumer information, including Social Security and financial account numbers in an open dumpster on the site.
Based on complaints against F&R Auto, the AG’s lawsuit alleges that the defendants frequently misrepresented to buyers that vehicles were safe and reliable in order to make sales. The AG’s office examined inspection reports of recently purchased vehicles that revealed significant safety issues, including defects in suspension, emissions, airbags, directional lights, and brakes.
The AG’s investigation also found that consumers would often drive away from the dealership and the check engine light would come on or the car would fail a safety and emissions test after they purchased it. When consumers discovered issues with their cars, the dealership would allegedly frequently dismiss them or refuse to make repairs.
The dealership and Correiro also failed to provide consumers with statutorily mandated purchase transactional documents, including Motor Vehicle Purchase Contracts, Retail Installment Sales Contracts, odometer statements and title documents, thereby interfering with consumers’ ability to fully exercise their legal rights.
The lawsuit further alleges that F&R Auto and Correiro illegally disclaimed warranties on the vehicles and failed to properly execute assignment and warranty of title on vehicles they sold.

 

 

Last modified on Tuesday, 27 September 2016 01:55
Rate this item
(0 votes)
2016 Saw Growth for Retailers, Auctions

2016 Saw Growth for Retailers, Auctions

This was the year that the publicly traded franchise groups decided to get into the used-car business in a big way by opening their own dedicated superstores. Penske Automotive Group...

Ford Recalls Hatchbacks

Ford Recalls Hatchbacks

Ford Motor Co. is recalling 64,038 model year 2013-17 Ford Focus hatchback vehicles manufactured Feb. 14, 2012 to Aug. 26, and equipped with a manual transmission. The hatchback of the...

  • Columbus Fair Auto Auction Adds Compliance Department
    Columbus Fair Auto Auction  Adds Compliance Department Columbus Fair Auto Auction has developed its own compliance department.Angela Whitt has been named the auction’s compliance manager. Whitt will be focused on building a comprehensive program that is a…
    Written on Thursday, 28 July 2016 16:58
  • Firm Focuses on Safety
    Firm Focuses on Safety XLerate Group announced that nearly 800 employees and managers completed National Auto Auction Associaton’s Auction Safety Certification and Lane Safety Training initiatives. Since April 2016, those employees and management team…
    Written on Monday, 01 August 2016 12:46
  • BSC America Hires Manager
    BSC America Hires Manager Tommy Rogers has joined Bel Air Auto Auction as general manager of its Clayton Station Auction Center. As part of the BSC America management team, Rogers will also perform regional…
    Written on Sunday, 24 July 2016 16:09
  • Depreciation Rates Improve
    Depreciation Rates Improve The average price of a used vehicle for model years 2011-15 depreciated by 1.5 percent during July, slightly better than June’s 1.7 percent, according to Black Book. The market performance…
    Written on Wednesday, 10 August 2016 14:59
  • ADESA Names Dealer Relations Director
    ADESA Names Dealer Relations Director ADESA announced that Trent Strauss has been promoted to director of dealer relations for ADESA, effective immediately. Strauss will report to Steve Dudash, vice president of dealer services. In his…
    Written on Wednesday, 28 September 2016 12:23
  • City Honors Auction for Community Involvement
    City Honors Auction for Community Involvement Manheim Seattle won the City of Kent's “Best of Kent” award for the fifth consecutive year, qualifying the auto auction for the Kent Business Hall of Fame. The award is…
    Written on Wednesday, 03 August 2016 15:07
  • NAAA Offers Support for Flooded Sale
    NAAA Offers Support for Flooded Sale National Auto Auction Association President Mike Browning drew attention to the victims of the flooding in Louisiana in a letter to members on Aug. 19, spotlighting member Oak View Auto…
    Written on Friday, 19 August 2016 14:40
  • Penske Reports Mixed Results
    Penske Reports Mixed Results Penske Automotive Group Inc. reported mixed results for its used-car operations in the second quarter.Used unit retail sales rose 6.8 percent, but same-store used unit retail sales declined 2.6 percent.Same-store…
    Written on Monday, 01 August 2016 17:56
  • Manheim Index Rises Again
    Manheim Index Rises Again Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) increased for the fourth consecutive month in July. The Manheim Used Vehicle Value reading was 127 for July,…
    Written on Friday, 05 August 2016 14:32
  • Association Honors Charitable Auction
    Association Honors Charitable Auction ADESA Winnipeg, located in Winnipeg, Manitoba, Canada, has earned the inaugural 2016 Eastern Auction of the Year Award from the National Auto Auction Association. The award honors excellence in community…
    Written on Friday, 19 August 2016 14:40