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THE GOOD FIGHT: Paul John, executive director of the Georgia Independent Automobile Dealers Association, discusses how the association fought against state legislation that would have raised the taxes on used-car purchases.

Carvana Debuts in Hometown

Carvana Debuts in Hometown Featured

Carvana Co. is finally opening a location in its hometown.
Since its founding in Phoenix less than five years ago, Carvana has launched a local presence in 32 markets.
The online-focused retailer opened its Phoenix operation Aug. 2.

Last modified on Thursday, 03 August 2017 20:53
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  • State Fines Motorcycle Dealer for Environmental Violations

    The Vermont Department of Environmental Conservation (DEC) fined a motorcycle dealer in the state almost $25,000 for multiple violations of hazardous waste management regulations.
During a March 2015 inspection of Central Vermont Motorcycles in Rutland, DEC personnel identified multiple violations of hazardous waste management regulations. 
Two 55-gallon drums and dozens of smaller containers were stored on the property and known to hold hazardous materials including bad gasoline, spent antifreeze, and used oil. The actively used waste containers were not stored near the waste generating process, or service activities, which put the waste out of the control of the process operator. 
The smaller storage containers were stored outside, without protection from rain or snow, and both the drums and containers were not protected from freezing. Additionally, the drums and containers were in various states of disrepair, some were left open, and none were properly marked as hazardous waste.  
Agency personnel also observed used oil rags were being stored in open, unmarked containers.  In addition, staff confirmed the shop burns used oil without first testing to ensure the used oil composition is safe to burn.  Finally, Central Vermont Motorcycle staff was unaware of the exact contents of the waste containers, and could not demonstrate sufficient knowledge of required emergency preparedness and response procedures.
For these violations, Central Vermont Motorcycle has agreed to an assurance of discontinuance

  • Dealership Pays for VIN Etching Claims

    A New York Nissan dealership paid almost $300,000 to settle charges that the store deceived customers by selling VIN etching.
Pana Nissan LLC, d/b/a Nissan of New Rochelle, will pay a $298,000 settlement to the New York attorney general for deceptively charging hundreds of consumers for VIN etching that cost up to thousands of dollars per consumer. The cost of the etching was often added onto the final cost of the vehicle without the consumer’s knowledge or consent, after the customer had agreed upon the purchase price of a vehicle but before the sale transaction was finalized.
Following a consumer complaint in August 2015 that Nissan of New Rochelle had fraudulently sold an after-sale product, the attorney general's office started an investigation into the dealership’s practices. The investigation found that Nissan of New Rochelle sold these packages to hundreds of consumers, charging from $215 to over $5,000. 
Furthermore, Nissan of New Rochelle failed to clearly disclose the nature of the after-sale product to its customers. The “Total Loss Protection” or “Total Loss Protection Guarantee” product was advertised as a permanent etch or engraving of the vehicle’s VIN, or a registered serial number, on the windows of the vehicle – supposedly to deter theft. 
However, Nissan of New Rochelle did not actually etch the VIN onto the windows of the vehicles. Instead, for some vehicles, the dealership placed sticker decals with assigned registration numbers on the inside of the door or door-jamb where no one could see them, thus having no deterrent effect. 
For other vehicles, the dealership did not even provide stickers or decals.
Consumers were also led to believe that there would be a guaranteed credit up to either $3,000 or $5,000 toward the purchase of a new vehicle should their car be stolen. However, there were numerous conditions and limitations – such as that the credit would not be applied if it eliminated the dealership’s profit on the sale – which rendered the “credit” illusory. Only one consumer ever received a credit through the Total Loss Protection program.
Under the agreement, Nissan of New Rochelle will refund $276,127 to 298 consumers who were charged an add-on fee for the Total Loss Protection product. In addition to restitution, the dealership will also pay $22,084 in penalties, fees, and costs to the state.

  • ADESA Appoints Two to Sales Team

    ADESA added two new members to its sales team.
    Angela Williams has joined the company as executive sales director.
    Williams had been the business development and marketing manager for Rawls Auto Auction in Leesville, S.C., since 2010.
    Williams started her career at Rawls in 1990 as a part-time block clerk, joining the auction full time in 1996 in the fleet-lease department. Later she was promoted to fleet-lease manager and then assistant general manager, serving in that position from 2005 to 2010.
    She holds an associate’s degree from Midlands Technical College in West Columbia, S.C.
    Additionally, Kirk Archer, formerly with KAR’s Insurance Auto Auctions business unit, has been named executive sales director at ADESA.
    Archer was previously director of commercial sales at IAA. He joined IAA in 2007 as an auction coordinator and was later promoted to divisional sales manager. Archer began his career at Enterprise Rent-A-Car in Tampa, Fla. He holds a bachelor’s degree from the University of South Florida.

Copart Improves Email Service

Copart Improves Email Service

Copart Inc. has updated its Member Preference Center. Through the latest version of the Preference Center, Copart Members can manage their email subscriptions and choose the language in which they...



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