Car-Mart CEO Credits Managers for Success

By Radiance Cooper May 31, 2018

America’s Car-Mart saw several improvements in its latest quarter ended April, including revenue increasing by almost 11 percent and increased productivity.

Chief Executive Officer and President Jeff Williams attributes these improvements by their general managers in inventory and execution.

The most talented general managers increase the number of customers, Williams said. The goal now is improving results with the company’s lower performer, as well as building up their bench.

“While we are looking to improve our bench, it is going to take time,” Williams said, “as it takes a certain type of individual that fits with the company and fit for the role.

“It’s a very difficult job, but we do feel that over time we can build that bench strength up.

Williams said the Car-Mart does have a good group of long-term managers.

Williams also said the reason sales prices have been increasing is managers are doing a better job acquiring cars.

“Our general managers are doing a better job of being in inventory and really holding purchase agents accountable,” Williams said. “We’re looking at more cars, passing on more cars, negotiating prices better, it’s all of the above.”

Vicky Judy, the company’s chief financial officer, said the general managers’ execution and focus on the car have been very beneficial.

“It’s really important that these general managers bought into that product that they’re selling.” Judy said



Last modified on Thursday, 31 May 2018 21:13

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