Consumers Lack Confidence in Car Buying

By Staff Writer November 21, 2018

A recent survey conducted by Capital One Auto Finance found consumer concerns over the current car buying process – including transparency, time issues and overall confidence – could keep them from buying a car.

Only 6 percent of respondents find the car-buying process completely transparent.

Only 20 percent of respondents feel very confident when shopping for a car.

There is a small minority that feels in complete control of the process. Sixteen percent of respondents say they are "a boss" when it comes to negotiating during the car buying process.

Last modified on Wednesday, 21 November 2018 19:44

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