Big Data Draws Firms Together

By Staff Writer April 02, 2018

AutoAlert has announced a new partnership with the Artificial Intelligence (AI)-powered sales assistant, Conversica.


This development brings together two former VinSolutions executives in Mike Dullea, former CEO of VinSolutions and current CEO of AutoAlert, and David Marod, former sales executive of VinSolutions, and current automotive industry general manager at Conversica.


The partnership connects two companies that use big data as the engine in connecting dealers with their customers in an automated, yet highly personalized, way.


Within AutoAlert's CXM platform lies a predictive-analytics algorithm model that the company has been utilizing for over 13 years. The same can be said for Conversica's AI-powered sales assistant that has learned from millions of customer conversations.


“The thing about programs like Conversica's, is that they get smarter with every touchpoint and transaction, making our AI engine smarter today than it was yesterday, last month, or last year — obviously the same can be said for AutoAlert and its predictive analytic algorithm,” Marod said.


AutoAlert targets the best opportunities within a dealership's customer base to send the right message, to the right customer, at the right time. Conversica's sales assistant can automatically reach out and communicate that message.

Last modified on Monday, 02 April 2018 23:44