CoVid-19 Industry Updates

CoVid-19 Industry Updates (29)

Manheim President Grace Huang released a statement that the company will move forward on digital sales at this time.

“After thoughtful consideration and with our objectives in mind, we have made the decision to extend our current auction operations, as local, state and national directives allow,’ Huang said in a press release on March 27. “We will continue to closely monitor changing conditions and be prepared to address COVID-19 developments as they arise. Listed below are details related to this update.”

Huang said Manheim will continue to offer Simulcast-only sales at Manheim locations, where local, state and national directives allow. Manheim will continue to waive Simulcast buyer and seller fees. Online Vehicle Exchange (OVE), Manheim Express and Private Stores remain open as digital inventory sources.

All auction facilities will remain closed to buyers and sellers on both sale and non-sale days. Only vehicle pick-up and drop off will be allowed.

Sellers will not be allowed to represent their vehicles at our auction locations. All selling will be conducted via the Remote-Seller tool. Transactions such as payments and arbitration will be handled via alternate means.

The company’s ongoing policies include continuing existing measures to limit exposure to COVID-19 at Manheim locations: follow protocols to activate closures, deep cleanings and quarantine procedures, as needed; routinely communicate about and follow CDC sanitation guidelines; extend cleaning crew hours; post signs to remind team members to wash and sanitize their hands often and instruct team members who feel ill not to report for work and communicate with their managers.

To support independent dealers during this challenging time, NextGear Capital is offering a relief package.



The North American International Auto Show (NAIAS) announced it will cancel its June 2020 show in Detroit in light of the coronavirus (COVID-19) pandemic sweeping across the world and the Federal Emergency Management Agency’s expected plans to repurpose TCF Center into a temporary field hospital. 

“With the more than 100 convention centers and facilities around the country being considered to potentially serve as temporary hospitals, it became clear to us that TCF Center would be an inevitable option to serve as a care facility to satisfy our community’s urgent health needs,” he said. 

“One of the hallmarks of NAIAS since the very beginning has been our commitment to being socially responsible,” Alberts said. “Our thoughts continue to be with those whose lives have been impacted by this devastating virus.  And, we support the city and state’s mission to help preserve life in the face of this challenging situation.”

NAIAS will hold its next annual show in June 2021. 2020 NAIAS Chairman Doug North said show officials are also discussing plans for a fundraising activity later this year to benefit the children’s charities that were designated as beneficiaries of the 2020 Charity Preview event.     

“We know these organizations rely on the money raised at Charity Preview to fund many wonderful support services for the most vulnerable in our community,” North said. “With this in mind, we will be in touch with the charities in the near future to present some ideas.”

North, who will act as Chairman of the 2021 NAIAS, expressed the show’s gratitude to all of its stakeholders.

“The level of excitement for the 2020 show was extraordinary, and we deeply appreciate all of the support from our OEM partners and our more than 200 valued sponsors, as well as the city of Detroit and the state of Michigan,” North said.

“We will be ready to unleash this energy and enthusiasm when June 2021 rolls around to produce the absolute best show and experience ever. We look forward to literally redefining the auto show landscape with fresh ideas and innovative opportunities for mobility activations and partnerships,” North said.

All tickets purchased for the 2020 NAIAS show, including tickets for the Public Show, Industry Preview and Charity Preview will be fully refunded. Charity Preview ticket holders will be given the option of a refund, or the opportunity to donate the proceeds of their refund to one of the nine designated Charity Preview beneficiaries. The NAIAS ticket office will be in contact with all ticket holders.  

The NAIAS sponsorship team will also be in contact with each sponsor directly to answer questions regarding refunds and their contracts.

 The 2021 show dates are:

  • Motor Bella: Friday, June 11 – Monday, June 14
  • The Gallery: Monday, June 14
  • Press Preview: Tuesday, June 15 – Wednesday, June 16
  • AutoMobili-D Powered by PlanetM: Tuesday, June 15 – Thursday, June 17
  • Industry Preview: Wednesday, June 16 – Thursday, June 17
  • Charity Preview: Friday, June 18
  • Public Show: Saturday, June 19 – Saturday, June 26


Watch WXYZ-TV Detroit | Channel 7 reporting on the NAIAS cancelation below: 


Two more FCA workers died of the novel CoVid-19 virus on thursday. UAW president Rory Gamble released the news late thursday. One of the employees worked at FCA transport in Sterling Heights MI and one was a tech support worker in Aubern Hills MI. Tragically this brings the total to five. Four of the five FCA employees were UAW members.

This follows the death of an FCA employee who worked at their Warren Truck assembly plant in Mi who passed away on Wednesday from CoVid-19 and two other FCA plant workers one from the  Kokomo, IN, facility and one from its Sterling Heights, MI plant that died on Tuesday. Earlier in the week a statement released by UAW president Rory Gamble said "two of our members, one at FCA Kokomo, IN, and one at FCA Sterling Heights, MI, have lost their lives to this virus"

Gamble also said in the statement that at least one employee tested positive for the virus at FCA's parts-distribution center in Center Line, Mi. The center has been shuttered.


Watch AN's First Shift with Jennifer Vuong, reporting on CoVid-19 and its effects on FCA and other Auto Makers.


Autotrader is helping dealers stay connected to shoppers with the rollout of Dealer Home Services. This suite of solutions assists with “no contact” interactions by offering consumers virtual vehicle tours, test drives at home and local vehicle delivery at no additional cost to dealers. 

Today’s car shopper spends 61 percent of their time online, according to the 2019 Cox Automotive Car Buyer Journey Study, and recent Cox Automotive consumer research shows that 37 percent of six-month intenders are less likely to visit a dealership in person due to COVID-19 concerns. Extraordinary times demand extraordinary service where online merchandising and digital retailing are more important than ever before. Dealer Home Solutions include: a virtual walk-around and video chat; bringing of the car to the customer with a no-obligation test drive at their location; and providing the option to start a local shopper’s purchase online and have the car delivered directly to their location to complete their purchase. 

Hyundai Hope On Wheels (HHOW), a 501(c)(3) non-profit organization supported by Hyundai Motor America and its U.S. dealers, announces a donation of $2 million for COVID-19 Drive-Thru Testing Centers in partnership with children’s hospitals throughout the U.S. The COVID-19 (coronavirus) pandemic has created a particular threat to children with cancer, many of whom have compromised immune systems. COVID-19 drive-thru testing provides a safe and trusted way for children who present risk factors to receive the care they need. The organization has supported the health and well-being of children with cancer since 1998. 

The following children’s hospitals are the first three of ten to receive a $200,000 donation to support their Drive-Thru Testing Centers (additional hospitals to be announced):  CHOC Children’s (Orange, Calif.); UH Rainbow Babies & Children’s Hospital (Cleveland, Ohio)  and Children’s National Hospital (Washington, D.C.).

Fiat Chrysler Automobiles (FCA) is helping those at the front line of the coronavirus pandemic by manufacturing and donating more than 1 million protective face masks per month. Production capacity is being installed this week and the company will start manufacturing face masks in the coming weeks with initial distribution across the United States, Canada and Mexico. 

The face masks are to be donated by FCA to police, EMTs and firefighters, as well as to workers in hospitals and health care clinics. This action is the first of a multifaceted global program being developed by the company through applying manufacturing, supply chain and engineering expertise to support the global fight against the Coronavirus pandemic.

“We've marshalled the resources of the FCA Group to focus immediately on installing production capacity for making masks and supporting those most in need on the front line of this pandemic,” said FCA CEO Mike Manley. FCA will be working through national, regional and city authorities to ensure that the donated face masks are being directed to the people and facilities in the most immediate need. The company will disclose further actions related to the fight against the Coronavirus in the coming days.

Shift, in light of the ongoing coronavirus (COVID-19) outbreak, has launched new systems that will support public health efforts while continuing to serve customers. 

To follow public health guidance regarding social distancing, Shift is temporarily suspending customer visits to our physical facilities. However, customers can continue to schedule test drives and buy cars directly online on Shift's website and have the vehicle delivered to their home, as well as sell their car to Shift through an at-home evaluation. 

Shift has formally instituted a work from home policy for those whose jobs allow, employees in the field will continue to follow all CDC recommendations for reducing the spread of germs, including frequent handwashing, maintaining social distance, use of hand sanitizer, and disinfecting frequently touched surfaces. Furthermore, Shift has launched a new no-contact test drive system whereby a Shift concierge will deliver a car to a customer's home, wipe it down with disinfectant, and hand it over to the customer to test drive on their own. 

ADESA announced as of March 20, all U.S. and Canadian physical auction locations will run in “minimum essential operations” status until April 3 at the earliest.

It will not host physical sales or simulcast sales during this time. It will operate certain “essential operations” as permitted by local, state, provincial or national directives.

For information on specific auctions, please go to their website Here.

Carousel Motor Group announced on March 20 that it would temporarily close its new and used vehicles sales operations through April 30.  This includes BMW of Minnetonka, Audi Minneapolis, Audi St. Paul, Porsche Minneapolis, Porsche St. Paul, Coon Rapids Chrysler Dodge Jeep Ram and Chevrolet North Branch.  Carousel Motor Group is the first major motor group in the state to take this step.

All seven of the dealerships will continue to operate vehicle service and parts businesses and will remain open, in order to support the community, healthcare providers, first responders and customers with their emergency service needs.  All service and parts hours will be limited to Monday through Friday from 8:30 a.m. – 5:00 p.m.   

"I am confident that we are making the best decision to protect our employees, their families and our customers.  It is always tough to lead with decisions that impact our daily personal purpose.  Going to work at a place we love brings us both social and financial reward.  The most valuable part of our company is our people and with that in mind, we will continue to pay our employees during this closure period," said Chase Hawkins, Chief Executive Officer and President, Carousel Motor Group.

The Fed released a statement via its website on measures to shore up the economy amid the CoVid-19 pandemic. "The Federal Reserve is committed to using its full range of tools to support households, businesses, and the U.S. economy overall in this challenging time. The coronavirus pandemic is causing tremendous hardship across the United States and around the world. Our nation's first priority is to care for those afflicted and to limit the further spread of the virus. While great uncertainty remains, it has become clear that our economy will face severe disruptions. Aggressive efforts must be taken across the public and private sectors to limit the losses to jobs and incomes and to promote a swift recovery once the disruptions abate." Read the full statement Here.

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