State AG Settles with Dealership Featured

By Staff Writer November 26, 2019

A used car dealership based in Framingham, Mass., and its owner, have agreed to a $925,000 judgment that includes restitution to consumers to resolve allegations that the business engaged in unfair and deceptive sales practices that violated Massachusetts consumer protection law.

According to the attorney general’s complaint, filed along with a consent judgment that was entered in Middlesex Superior Court last week, New England AutoMax Inc., AutoMax Preowned Inc., and Auto Max Inc. (AutoMax) and their owner Howard J. Wilner violated the Massachusetts Consumer Protection Act by misrepresenting important information about the condition, origin, and history of used cars it sold, selling add-on service contracts to consumers that did not cover the cars they were purchasing, falsifying down payments, and adding undisclosed fees onto car sales transactions. 

Under the terms of the consent judgment, AutoMax and Wilner will pay $750,000 in restitution for affected consumers and agreed to significant injunctive terms, including that the business comply with prior use disclosure regulations, disclose the foreign origin of the cars they sell and the implications on any warranty or add-on products, and ensure accuracy when completing consumer loan applications. The business is also prohibited from charging customers undisclosed or inflated fees. Additionally, the consent judgment includes a $175,000 suspended penalty for any violation of the settlement’s injunctive terms within three years. 

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Last modified on Wednesday, 04 December 2019 15:53

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