Lexus Tops Dependability Ranks Again; Chrysler Improves Featured

By Staff Writer February 15, 2019 573

Overall dependability for three-year-old vehicles improved 4 percent from last year, according to the J.D. Power 2019 U.S. Vehicle Dependability Study (VDS).


The study measures the number of problems experienced per 100 vehicles (PP100) during the past 12 months by original owners of three-year-old model-year vehicles. The 2019 study measures problems in model year 2016 vehicles.


A lower score reflects higher quality, and the study covers 177 specific problems grouped into eight major vehicle categories.


Lexus ranks highest in overall vehicle dependability among all brands, with a score of 106 PP100. This is the eighth consecutive year Lexus ranks highest.


Porsche and Toyota rank second in a tie with 108 PP100 each. Chevrolet and Buick round out the top five.


Chrysler is the most-improved brand, with a reduction of 65 PP100 since 2018.


General Motors Company receives five segment awards for the Buick LaCrosse, Buick Verano, Chevrolet Equinox, Chevrolet Silverado HD and Chevrolet Sonic.


Toyota Motor Corporation receives four segment awards for the Lexus ES, Lexus GX, Toyota Camry and Toyota Tundra.

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Last modified on Friday, 15 February 2019 16:05